Yes, besmooth by Emily has a physical location at 4 Welby Rd New Bedford, MA 02740. Our hours are always changing and for most up to date hours, we suggest following our business page on Instagram @besmoothbyemily.

Products are usually shipped within 1-2 days, unless otherwise specified by Emily. You will receive a tracking number to track your package.

Yes, we can create special orders, large orders, and specific soap molds if you reach out and request this.

Our return policy does NOT allow return of any skin care products that have been opened. If any miscellaneous items that are not skin care products would like to be returned, there is a 30 day return policy.

We primarily use USPS and UPS for reliable and efficient delivery. You can track you orders using the provided tracking number.

All products on the website have listed ingredients below. We use a base and add only a fragrance or essential oil as well as cosmetic grade mica powder. All items also have a preservative to preserve the product.  We do make an all-natural/organic sugar scrub and lip scrub. These have to be special ordered and are made to order as these take longer to make. 

Being a women’s health nurse practitioner as well as someone who struggles with eczema and psoriasis, I wanted to have products that were not irritating to my skin, but also create a business that empowers women in their own skin.

Yes, I have eczema, psoriasis, and sensitive and have used these products on myself. Not all skin types are the same and adverse reactions can occur at any time. These are not approved by a licensed dermatologist. Some fragrances may be more irritating to skin than others, and use is at customer discretion.